Absence of Addressee
| - In case the parcel fails to be delivered with absence of addressee, either returned or refund will be given excluding the first shipping fee. |
Insufficient Address
| - If the item is returned due to customer entering their wrong shipping address, they can get a refund deducting the first shipping fee. |
Non-(re)claimed
| - In case customers don't claim/reclaim and the package be returned, customers will get a full refund except for the first shipping fee. |
Custom Charge
| - If your item is not approved by customs due to unpaid custom fee, Customers can be get refunded deducting shipping fee. |
Refused
| - If the customer refuses to accept parcel, first shipping fee will be deducted from the refund amount. In case the Refused is by Custom with a clear statement, full refund is available. Otherwise, the CS team will ask customers for definite materials to prove their return reasons by Custom's Refusal. |
기업 | 62804456001015 |
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예금주 | 주식회사 알앤티컴퍼니 |
COMPANY | RNT Co.,Ltd. |
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OWNER | Kim Haeryong |
avve@rntcom.com | |
TEL | 02-6052-2017 Consultation time: 10:00–17:00 (Mon–Fri / Lunch time: 12:00–13:00) |
ADDRESS | 05836 #909, C-dong, 7, Beobwon-ro 11-gil, Songpa-gu, Seoul, Republic of Korea |
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